Leaders, how much thought have you given to ensuring your managers are equipped to manage workplace conflict? It’s vital to not only know how to deal with conflict but also to understand that conflict can be leveraged in a very positive way.
While the general perception is that conflict is a sign of dysfunction, modern research on organizational culture, teamwork, and leadership indicate that knowing how to navigate, and even encourage, healthy conflict at work can inspire greater productivity, engagement, and cohesion in an organization.
According to recent Wiley research, only 57% of managers report they’ve received training for conflict management. Aside from the importance of this skill for maintaining a healthy workplace culture, conflict management can also impact a manager’s own wellbeing. People managers who have received training on employee discipline or conflict management, according to Wiley, report higher confidence levels in their ability to handle conflict or have difficult conversations than those who did not receive any training. And more confidence means a more successful and satisfied leadership team!
The best way that organizations can work towards creating a culture embracing healthy conflict is by being proactive. Facilitated learning experiences such as DiSC can provide the training managers and leaders need to transform their approach to conflict.
Learn more by reaching out to us directly, or check out our conflict-focused DiSC offerings here.
#LeadershipTraining #ProductiveConflict #ManagerTools