Leading From the Middle: Why Middle Management is So Important

Scott Mautz’s book, Leading from the Middle, highlights a critical leadership need that organizations often overlook. Anyone who reports to someone and has someone reporting to them must lead from the middle. This can be really messy, since middle management is full of contradictions and opposing agendas, as Scott says in the book.

Here’s why this is so important. Scott points out that
– Middle managers can impact as much as 22% of revenue.
– Replacing a bad middle manager increases productivity by 12%.
– Employees with a strong middle leader are 20% less likely to leave when offered another job.

But there is a particular mindset and skillset necessary for influencing 360 degrees – up, down, and across one’s organization. This position is one of the most important and impactful, so why aren’t we paying more attention to it?

Scott compares this extremely tricky position to being a fish in a fishbowl. “Maneuvering in the middle of an oversized fishbowl, all eyes privy to my every movement. Surrounded, yet lonely. Pressure from all sides; the weight of water. Watching other fish with their own agenda zip by while I labored to remain steady and purposeful in the middle of it all.”

As a former middle manager, it’s so important to me to help other leaders develop self-awareness and become epic coaches. Even on teams within teams or from the messy middle, leaders have the potential to drive people and organizational results and build a high-performing, collaborative culture. While it may seem that being stuck in the middle inhibits what you can do or accomplish as a leader, that couldn’t be further from the truth.

We have built some amazing training programs that can tackle this particular challenge for leaders. Learn more by reaching out to us.

#MiddleManagement #LeadershipDevelopment #PeoplePerformance #PeopleScience

Everything DiSC: The Truth Speaker

The Truth Speaker is a straight shooter and confident thinker. They are willing to question inferior ideas and give critical feedback. And if they don’t come right out and tell you what they’re thinking? Don’t worry…their body language will let you know!

Are you a truth speaker at work?
How do we best leverage the strengths of a Truth Speaker in tandem with say, an Ad-Libber?

With the awareness and understanding that comes with using Everything DiSC on Catalyst…

The Truth-Speaker becomes less closed-off and more open to others’ ideas, willing to consider a variety of thoughts and input. Meanwhile, The Ad-Libber takes a more realistic view of the situation, exercising more perceptive judgment in the strengths and abilities of others.

Learn more about each style, how they can work together, and the power of DiSC:
Everything DiSC Office of Unicorns

Reach out to us to get started and learn your own DiSC style. We’ve got in-person AND virtual options: MDR: Everything DiSC Workplace

#LivetoLead #EverythingDiSC #Catalyst #MondayMotivation

MDR Coaching & Consulting Inc. is an Authorized Partner for Everything DiSC® on Catalyst™.

Everything DiSC: The Truth Speaker

The Five Behaviors® Facilitator Accreditation – Summer Sessions Now Open

The Five Behaviors® Facilitator Accreditation powered by Everything DiSC: A Wiley Brand – an exceptional virtual training course to build on your experience as a facilitator. #ExpandYourToolboxes

Check out our summer sessions, now open! Starting June 9 & July 20 – https://lnkd.in/gndxQN7

The Five Behaviors of a Cohesive Team® Facilitator Accreditation is designed to increase your knowledge of The Five Behaviors™ model and skill in facilitating meaningful, sometimes challenging, conversations with teams. It takes another level of skill to turn a disengaged team into a highly engaged one. Don’t just lead workshops – inspire your participants!

#LivetoLead #The5Bs #CohesiveTeams #Teamwork #VirtualTeams #Facilitator
MDR Coaching & Consulting Inc. is an Authorized Partner for The Five Behaviors of a Cohesive Team™.

Navigating Adversity with a Leadership Mindset

Navigating adversity requires individuals – at all levels – to operate with a leadership mindset. But which leadership skills do people need most?

PXT Select™ is a dynamic pre-hire assessment and a complete game-changer when it comes to maximizing an individual’s contribution to your organization. Yes it’s a tool for hiring, BUT it’s also a leadership tool that that can be used throughout your employee’s lifecycle.

Right fit, right role – Employee engagement – Development – Employee Relations – Coaching & Feedback – Leadership.
This program is all-encompassing. A real roots-to-leaves approach. #GetStarted #InvestInYourPeople

Sign up for one of our free PXT Select virtual showcases to discover more: https://lnkd.in/gjMNMQj

#LivetoLead #PXTSelect #LeadershipMatters #Mindset #Teams
MDR Coaching & Consulting, Inc. is an Authorized Partner for PXT Select™.


Everything DiSC® Workplace© Facilitator Certification – Virtual Training!

What if Y-O-U can be the catalyst for change in an organization?

Becoming certified as a facilitator means you’ll help teams understand and appreciate the styles of the people they work with, AND learn how to leverage their unique styles for the collective good of the team.

Everything DiSC® Workplace© profiles can be used with everyone in an organization, regardless of title or role, to improve the quality of the workplace. #EveryStyleMatters

Sign up for the next virtual training here, or #CallUs!

#LivetoLead #EverythingDiSC #Catalyst #WorkplaceCulture #TrainingOnline #ItStartsWithYou #BeAnEpicCoach

MDR Coaching & Consulting Inc. is an Authorized Partner of Everything DiSC® Workplace©.

Everything DiSC Workplace Facilitator Certification – MAY 4

Are you a fan of Everything DiSC tools and want to become a certified facilitator? Are you passionate about leadership and want to help teams connect on a deeper level?

The next Everything DiSC® Workplace CERTIFICATION training course begins May 4! #CheckItOut #GetCertified

You’ll learn how to customize programs to meet the needs of various groups and how to navigate challenging scenarios during sessions.

Sign up here:


#LivetoLead #EverythingDiSC #Teams #ExpandYourToolboxes #LeadershipDevelopment #TrainingEvents

MDR Coaching & Consulting Inc. is an Authorized Partner for Everything DiSC®.

The Everything DiSC® Management CERTIFICATION

Calling All Managers! Bring out the BEST in your people, no matter where they are in their journey. #FireUpUrEngines #LivetoLead

The Everything DiSC® Management CERTIFICATION starts at the end of March!

Increase the effectiveness of anyone in a management role in your organization. Participants deepen their understanding of themselves, their direct reports, and their own managers using the DiSC model, while learning how their management style influences their approach to decision making and problem solving. Incredible, right?

Learn More & Sign Up here:

#RockOn #Management #ManagingManagers #Teams #EverythingDiSC #Leadership #EpicCoaching


Hop on the Bus Gus – Reserve your Seat!

Ineffective Workplace Communication Making You and Others Crazy!?!

Ever meet someone, be it a client, coworker or just a random person and immediately you clicked?  How about the opposite, when you didn’t click?  Aren’t you curious what that’s all about?  Ever worked with or for someone where communication was awkward or maybe even you imagined they didn’t like you – and if it was your boss, you felt like they didn’t even want you on the team?  Well, I most certainly have, and it is not a good feeling whatsoever, that uneasiness can fuel insecurities and foster undesirable behaviors.  Haven’t we all been in meetings where some people hardly ever contribute, while others dominate the meeting and talk way too much, even interrupting others to share their opinions… yet again!?  Oh yeah, that used to be me!  How incredibly annoying!  I sincerely did not have much, if any, self-awareness then, and I’m quite certain I irritated my peers, boss and surely even my own team at times.  My passion and enthusiasm just oozed over into conversations and boardrooms – don’t get me wrong, I wasn’t a mean person, I was just overly excited – truth be told I lacked self-awareness, self-management and perspective!

Gotta Get Some Perspective

Scott Reinert, a leader I liked, trusted and respected, once told me, “You need to get some perspective!”  At the time, it ticked me off, and yes it also kinda hurt my feelings too. I thought he just didn’t understand my passion.  Now, I don’t want to paint a picture that I wasn’t a successful leader, in fact, I was very successful, in spite of my communication blind-spot. You see, that’s what happens when we are successful, it’s easy to hide behind or ignore feedback when we are rocking results in spite of ourselves… and that was me.  I wasn’t just rocking results, I was rocking relationships, and not for the better, especially when it came to my peers.  I was good at managing up, and even better at managing down, but really sucked at playing in the sandbox, when it came to peer-to-peer relationships; my competitive side just got in the way!  Not something I am proud of.  It wasn’t until a couple of years later, I appreciated Scott’s feedback and I finally got it!  Thank you, Scott, one of the many things I always respected about him, was his ability to tell it to me straight – yes, a bitter pill at times, but always valuable, especially once I was open to it.  So, what’s that about, not being open and where does that naturally defensive behavior come from?  Why are some people more open to feedback or challenge than others?  And why do some people struggle to give feedback, almost to the point of experiencing pain or extreme anxiety when faced with doing so, while others like Scott, would find it painful or wrong not to give you feedback?  All of this became clearer to me when I decided I wanted to be a better communicator, leader, team member, and performer, and finally decided to “get some perspective”!  Scott would be so proud, no, not really, much more likely to be rolling his eyes laughing and saying, jeez Baribeau, what took you so long!? – always referring to me by my maiden name, lol.

Stop the Insanity!

A lack of perspective on how we are perceived can lead to many unhealthy dynamics, be it in teams or in life, dysfunctional environments and toxic behaviors, if left unchecked, can thrive, and healthy behaviors will suffer or get snuffed out!  OUCH.  I don’t need to be the one to tell you, this is really bad for you, your team, your organizational health, and your relationships, both in and out of the workplace!  If not addressed, it can ultimately bleed into your client and brand experiences, leading to an uninviting culture and even the ever-popular negative social reviews…all of this, of course, impacts your bottom-line. So, before dysfunction gets the upper-hand, let’s stop the insanity and be like Gandhi and “be the change you want to see!”

If it’s to be, it’s up to ME!

I wholeheartedly believe in the mantra, if it’s to be it’s up to me!  It is actually quite empowering and refreshing, besides, you don’t have to wait for anyone else to fix it!  The really great news is, improving self-awareness is actually an easy problem, challenge, or opportunity to fix, improve, overcome, and/or conquer!   It’s gonna take some personal ownership, yep, back to your trusty mirror, and a healthy dose of perspective to get it!

It’s NOT Complicated

If I’d only had this sooner, I could have saved myself and others unnecessary aggravation and stress; it would have been so much easier and a lot more fun!  It finally became uncomplicated, when I attended an in-depth, in-person Everything DiSC® training shortly after launching my own company.  I tried many other things, unsuccessfully, from self-study books and online training. It wasn’t until this in-person training that it finally sunk in.  This is exactly why I travel all over the U.S. and Canada facilitating DiSC, it truly is an eye-opener and game-changer, when it’s properly leveraged!  Everything DiSC®, can help you change the way your organization and its team members communicate and treat each other. It will provide you with the tools and resources to turn ineffective communication into productive conversations, helping you build better workplace relationships and ultimately better and more profitable organizations.

So, who should attend?

Regardless of your title or role in your organization, and whether you have previously taken DiSC or not, this training will help you build your communication skills, giving you strategies to improve communication, relationships and overall contribute to improving team health. Throughout this training, you will learn how to appreciate the communication and working styles of others. The easiest part is that it all starts with you, and your mirror; we will be taking an in-depth look at how you communicate to understand and appreciate your differences from how others communicate. Before you know it, you’ll be able to notice and self-correct your unhealthy tendencies that could erode trust, and instead foster behaviors that engage others and improve communication, collaboration, relationships; teamwork and lead to improved client experiences, and healthier more profitable organizations.

Hop on the Bus Gus – Reserve your Seat!

MDR Coaching and Consulting is thrilled to be hosting this LIVE Everything DiSC® Orange County Training Event, featuring Michelle D. Reines, CEO of MDR Coaching & Consulting, Inc. and Rommel Anacan a Consultant for MDR Coaching & Consulting, Inc., as your facilitators; Rommel is an entertaining and talented partner in crime!  Come “gain some perspective”, as Scott would say, have fun learning how to leverage the true power of Everything DiSC®!  You will learn, what’s working for you and also what’s not, and most of all, you will learn techniques to make an immediate impact on your relationships and ultimately your performance.  Knowing how to communicate is absolutely a competitive leadership strength. Invest in your development and improve communication with your boss, peers, direct report, and clients.  Maximize your desired outcomes by adding this to your Professional Development Plan for 2018; take the initiative to invest in your success, reserve your seat today; limited spots available – you won’t want to miss the Final Event for 2018!

Learn more about Everything DiSC® Workplace.


MDR goes LIVE in a neighborhood near you, the Bus stops here! 



Hop on the Bus Gus Packages (Purchase Tickets):


VIP Hopper    (10 seats available)                       $695 per person*

Includes: 20-Page Personalized Profile Report, Additional Everything DiSC® Management Assessment with 60-minutes  of Executive Coaching ($495 Value), Access to MyEverythingDiSC.com, a mobile-friendly interactive Learning Portal, featuring – Unlimited Comparison Reports, and Customizable Team Views, in addition to Podcasts to learn more about your Style; DiSC Workplace Interaction Guide and DiSC Workplace Style Guide, Needs Tag and DiSC Pen.


Professional Hopper                                             $450 per person*

Includes: 20-Page Personalized Profile Report, Access to MyEverythingDiSC.com, a mobile-friendly interactive Learning Portal, featuring – Unlimited Comparison Reports, and Customizable Team Views, in addition to Podcasts to learn more about your Style; DiSC Workplace Interaction Guide and DiSC Workplace Style Guide, Needs Tag and DiSC Pen.


General Hopper                                                       $375 per person*

Includes: 20-Page Personalized Profile Report, Access to MyEverythingDiSC.com, a mobile-friendly interactive Learning Portal, featuring – Unlimited Comparison Reports, and Customizable Team Views, in addition to Podcasts to learn more about your Style.


Multiple Hoppers                                                   $350 per person*
(5 or more seats same Company)

Includes: 20-Page Personalized Profile Report, Access to MyEverythingDiSC.com, a mobile-friendly interactive Learning Portal, featuring – Unlimited Comparison Reports, and Customizable Team Views, in addition to Podcasts to learn more about your Style.

*Taxes & Fees calculated at check-out


Contact MDR for Discount Code (1-800-351-3129): AAOC Members received a 10% Discount


**Take advantage of an EARLY BIRD DISCOUNT of 10% for anyone who signs up by September 30, 2018.


Take your team and your business to the next level!

Date:              Friday, November 2, 2018
Time:               8am – Noon
Location:       Apartment Association of Orange County
525 Cabrillo Park Dr. Suite 125
Santa Ana, CA. 92701

Located at the convergence of the 5 & 55 in Santa Ana, plenty of parking.

Purchase Tickets Now

Speaker Bios:

Michelle Reines headshotMichelle D. Reines; M.P.P. a.k.a. Maximizing People Performance – “Ingredients for Success”

Michelle is the CEO “Chief Engagement Officer” and founder of MDR Coaching & Consulting, Inc., located in Southern, CA.  She is an innovative, results-oriented facilitator, coach and consultative strategist with a coveted reputation of exceeding expectations in a highly competitive, distressed or volatile operational business climate.  Michelle’s portfolio of strengths encompass extensive people aptitudes in leading and developing large and diverse teams; from leadership and sales to multi-faceted business operations.  She possesses over 34 years of intense hands-on leadership, mentorship, organizational and operational expertise.  Her geographical background has been diverse throughout North America, running large scale multi-family vertical operations, in progressive urban settings, to suburban and even seasonal resort markets.  She has an impressive resume of start-ups and turnaround successes, and remarkable sales management competencies, as well as a flair for building cohesive high-performance teams.  Michelle understands the operational BIG picture and has a proven track-record of fostering associate engagement, accountability and development; while simultaneously driving sales and revenue performance upward and decreasing associate turn-over.  Another mission critical passion of hers, is ensuring unique customer experiences that support maximizing overall margin performance and of course building a brand experience that is both memorable and referable.  Michelle is a passionate, fearless leader, advisor and consultant whose leadership methodology supports developing self-sufficient teams, that are resourceful in decision making, problem solving and at anticipating future trends and consequences.  Regardless of the industry or focus, Michelle is able to adapt quickly, develop expertise at enabling teams to produce immediate contributions, regardless of industry or market.

As a facilitator and consultative strategist; Michelle currently travels extensively supporting a variety of industries; she is committed to partnering with her clients to help them develop effective tactics to achieve sustainable performance results both individually and collectively.  Michelle is a straight-forward and articulate communicator whose direct and supportive style helps clients engage and align, to perform at their maximum potential to achieve collective results.

MDR Model*MDR Leadership Maximization Model

MDR Coaching & Consulting, Inc.

Website: www.MDR4You.com

Rommel Anacan (pronounced “Roh-mel Ana-kin”) is a motivational speaker, entrepreneur, and organizational strategist. He powerfully impacts people, companies and organizations by providing the clarity, inspiration and education they need to break through their limits and achieve the success they desire.

He founded his company The Relationship Difference in 2011, as a vehicle to share the wisdom and knowledge he’s gained over his lifetime. Rommel has worked with leading companies and organizations such as Flir Systems, Yardi Systems, Sabra Foods, Camden Property Trust, National Apartment Association, Building Industry Association, Manufacturers and Food Service Industry Association, CHMB Inc., Million Dollar Round Table, Building Owners and Managers Association, and many others!

Rommel is excited to partner with Michelle D. Reines at MDR Coaching & Consulting, Inc. to bring you this local and very powerful Everything DiSC Training Event!  We look forward to maximizing DiSC in a way that supports moving teams, relationships and organizational performance forward!

When Rommel isn’t traveling around the country as a speaker, he is an officer in the Civil Air Patrol, the civilian Auxiliary of the U.S. Air Force; he also an assistant pastor at Father’s House OC church in Huntington Beach, California, and enjoys life in Southern California with his wife, daughter and the family cat.

Do You Need a Check-up From the Exec-up?

Customized Leadership Training & Development ProgramsAs leaders, it’s our job to keep our organization’s health in tip-top condition, and we’re not just talking about the numbers; it’s about the health and morale of our people.  The impact this has is massive, especially when it comes to maximizing overall organizational health, brand experience, and performance.

I wholeheartedly believe, the healthiest organizations are healthy at the top, their teams are not only succeeding on the balance sheet, they are walking-their-talk from a people performance and customer impact perspective and, yes, they are absolutely cohesive!

Let’s face it, if your leadership team is manned by unhealthy, unchecked egos, or by those who manage with a top-down autocratic approach, your team has to be suffering from pretty unhealthy symptoms like – low morale, higher employee turnover, dysfunctional conflict; increased customer complaints and dissatisfaction just to name a few – so, what’s that costing you?

I know first-hand, how hard it can be to look into the mirror as a leader and choose to start there.  I learned this lesson the hard way and almost too little – too late in the early days of my career as a leader.  I clearly was the problem; yep, I was the common denominator when it came to what wasn’t working with my team.  The reality of that was crushing – WOW, I was the problem!?!  It was how I led specifically, that set the tone for anything and everything that wasn’t working for my team and my business.  That realization was the worst tasting humble pie I ever had to choke down, and ultimately was the greatest gift I ever received.  I completely understand that it takes GUTS to look into the mirror and evaluate ourselves first – but I promise, it has the potential to be the most powerful decision you ever make.  The really great news in all of this is – when you impact organizational health that much – you can also recover and get your organization healthy…yes, it’s gonna take some work, vulnerability, collaboration and perhaps a serving or two of humble pie, but in the end – the summit is so worth the effort of the climb!

How Do I Know If We Are Healthy?

Leaders who work well together – have a solid foundation of trust, regularly engage in meaningful, productive conflict – are actually more committed and much more likely to be mutually accountable and focused on collective results.  They are surely winning the race and edging out the competition in both economic and human capital currency, and, no doubt having a lot more fun in the process!  Teams with these dynamics truly enjoy a competitive advantage and make leadership fun, rewarding and profitable for themselves and their organizations – and in return, their teams feel valued, they engage with you, each other and your customers. If this doesn’t sound like your team, we can help!

Customized Leadership Training Programs – It’s Not A One Size Fits All Solution

Every organization is different, and within that organization, each individual personality is different – especially within a team dynamic. With MDR Coaching & Consulting every engagement begins with a consultation that analyzes the situation from 360 degrees – then we prescribe a customized leadership training solution that will help you close the gap between where you are and where you want to be, for now, and in the future.

Give us a call for a complimentary leadership training consultation – let’s get busy designing a development program that works for you and your team.