While you may think conflict at work is a bad thing, it is in fact a highly effective tool for cohesive teams. When teams have a foundation of trust, they are more engaged and willing to collaborate to find a way forward. Without fear of rubbing each other the wrong way, healthy, trusting teams can share opinions freely, disagree with other team members, and talk through conflicts in order to find solutions.
Conflict is a key tenet of the Five Behaviors of Cohesive Teams. Teams who have experienced The Five Behaviors report that their working environments are safer and more enjoyable, and that as a consequence of the training, employee engagement has increased along with productivity.
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