Why People Performance?
We are passionate about maximizing outcomes for people and organizations; we believe your people are your ultimate competitive advantage.
Meet Michelle & Our People-Partners
MEET OUR FOUNDER, MICHELLE D. REINES
Maximizing People Performance – “Ingredients for Success”
Michelle Reines is the founder of MDR Coaching & Consulting, Inc., a leadership training company located in Southern, CA. She is also the creator of the nontraditional Badass Leader® brand and author of the newly released Second Edition of her book, From BAD to BADASS Leader, designed for the everyday heroes who lead, feed, heal and build our world.
Michelle is an innovative, results-oriented facilitator, coach and consultative strategist with a coveted reputation of exceeding expectations in highly competitive, distressed or volatile operational business climates. Her portfolio of strengths encompass extensive people aptitudes in leading and developing large and diverse teams; from leadership and sales to multi-faceted business operations.
Michelle possesses over 34 years of intense hands-on leadership, mentorship, organizational and operational expertise. Her geographical background has been diverse throughout North America, running large scale operations, in progressive urban settings, to suburban and even seasonal resort and rural markets.
Michelle has an impressive resume of start-ups and turnaround successes, and remarkable sales management competencies, as well as a flair for building cohesive high-performance teams. Michelle understands the operational BIG picture and has a proven track-record of fostering associate engagement, accountability and development; while simultaneously driving sales and revenue performance upward.
MDR is proud to be Authorized Partners for Everything DiSC®, Five Behaviors®, PXT Select™, Blanchard Companies Channel Partner and a Certified Working Genius Facilitator.
Meet Larry
Introducing Larry Stuart
Love Your Customers ~ Serve Them Unconditionally ~ Win Their Hearts.”
Larry Stuart is a Hospitality Professional who has spent a lifetime serving others. He is a true “Servant Leader” who has built Enthusiasm, Excellence, and Greater Purpose into the teams he has been honored to serve.
When it comes to hospitality and guest service excellence, Larry Stuart literally wrote the book on the subject “The Spirit of Hospitality”, with 40+ years of experience in hospitality management, food and beverage solution innovation, guest service systems and marketing strategies.
Larry is a Graduate of Cornell University’s School of Hotel and Restaurant Administration, an Adjunct Professor, Forbes Contributor, Author, Speaker and, Emeritus President of the Cornell Hotel Society FL. He currently owns and operates a 24 year-old business in Walt Disney World. He has started up, opened or operated over 50+ Restaurants, 7 Major Hotels, and 1 Airline.
He is very Passionate about the “Guest Service Experience” that defines success across all industries! Larry has partnered with, among others, entities such as Hilton Worldwide, Southwest Airlines, Embassy Orlando, Peabody Hotels, The Walt Disney World Dolphin, NASCAR Café, Loews Hotels at Universal Studios Florida, Hard Rock Resorts, and many other first-class Brands to build world-class guest service into their DNA.
Larry has over 40 years of leadership experience in the hospitality industry and has worked with such class brands including the Walt Disney World Dolphin, Hilton Hotels & Resorts, Loews Hotels at Orlando Resort, and Southwest Airlines. He has contributed as a hospitality expert for FOX News and is the CEO of LS Hospitality.
