Do You Need a Check-up From the Exec-up?

Customized Leadership Training & Development ProgramsAs leaders, it’s our job to keep our organization’s health in tip-top condition, and we’re not just talking about the numbers; it’s about the health and morale of our people.  The impact this has is massive, especially when it comes to maximizing overall organizational health, brand experience, and performance.

I wholeheartedly believe, the healthiest organizations are healthy at the top, their teams are not only succeeding on the balance sheet, they are walking-their-talk from a people performance and customer impact perspective and, yes, they are absolutely cohesive!

Let’s face it, if your leadership team is manned by unhealthy, unchecked egos, or by those who manage with a top-down autocratic approach, your team has to be suffering from pretty unhealthy symptoms like – low morale, higher employee turnover, dysfunctional conflict; increased customer complaints and dissatisfaction just to name a few – so, what’s that costing you?

I know first-hand, how hard it can be to look into the mirror as a leader and choose to start there.  I learned this lesson the hard way and almost too little – too late in the early days of my career as a leader.  I clearly was the problem; yep, I was the common denominator when it came to what wasn’t working with my team.  The reality of that was crushing – WOW, I was the problem!?!  It was how I led specifically, that set the tone for anything and everything that wasn’t working for my team and my business.  That realization was the worst tasting humble pie I ever had to choke down, and ultimately was the greatest gift I ever received.  I completely understand that it takes GUTS to look into the mirror and evaluate ourselves first – but I promise, it has the potential to be the most powerful decision you ever make.  The really great news in all of this is – when you impact organizational health that much – you can also recover and get your organization healthy…yes, it’s gonna take some work, vulnerability, collaboration and perhaps a serving or two of humble pie, but in the end – the summit is so worth the effort of the climb!

How Do I Know If We Are Healthy?

Leaders who work well together – have a solid foundation of trust, regularly engage in meaningful, productive conflict – are actually more committed and much more likely to be mutually accountable and focused on collective results.  They are surely winning the race and edging out the competition in both economic and human capital currency, and, no doubt having a lot more fun in the process!  Teams with these dynamics truly enjoy a competitive advantage and make leadership fun, rewarding and profitable for themselves and their organizations – and in return, their teams feel valued, they engage with you, each other and your customers. If this doesn’t sound like your team, we can help!

Customized Leadership Training Programs – It’s Not A One Size Fits All Solution

Every organization is different, and within that organization, each individual personality is different – especially within a team dynamic. With MDR Coaching & Consulting every engagement begins with a consultation that analyzes the situation from 360 degrees – then we prescribe a customized leadership training solution that will help you close the gap between where you are and where you want to be, for now, and in the future.

Give us a call for a complimentary leadership training consultation – let’s get busy designing a development program that works for you and your team.           

1-800-351-3129

DiSC Productive Conflict

Resolve Conflicts and Build Relationships with DiSC®

It’s inevitable that conflict will happen in the workplace, as well as at home. However, it’s how you handle the conflict that can move the conflict and relationships into being either productive or destructive. Everything DiSC® Productive Conflict helps you turn potentially destructive conflicts into something that’s effective and productive – leading to stronger relationships among teams or family members.

Understanding Yourself and Others in Conflict

At the core of Everything DiSC® Productive Conflict is understanding personalities, specifically, yours. It starts by taking an introspective look at yourself and recognizing your behavioral tendencies when it comes to how you engage in conflict. When you understand yourself better, you’ll discover how to communicate with others more effectively and navigate yourself through conflict more productively.

Next, we explore how others respond in conflict, there is no one-size-fits-all solution; however, learning more about how DiSC® styles influence behavior in conflict – is a great next step! From this discovery, you will uncover how others communicate and react during a conflict and learn how their conflict behaviors differ from yours.  This will help you understand and then respond more appropriately, leading to fewer escalations and misunderstandings; instead enabling more meaningful discussions – all the while building trust and growing your workplace relationships.

The Four DiSC® Styles in Conflict

Each of these behavioral traits and styles process conflict differently. By understanding yourself and each style of your team members, you can approach a conflict with a better idea of how someone might react to your messaging.  Take a look at the DiSC® Productive Conflict Map – what feels familiar to you?

Everything DiSC® Productive Conflict is a tool that helps improve self-awareness – it is not about conflict resolution, it is more about self-management, so you can have more productive conversations, without the destructive tendencies.

Learning how to engage in conflict productively is a powerful step toward fostering stronger relationships – order your Everything DiSC® Productive Conflict profile today or call MDR to learn more about how Everything DiSC® Productive Conflict can help you and your team improve workplace relationships and results!

1-800-351-3129

Maximize People Performance with Everything DiSC

Leadership GOAL: To bring out the best in my team, maximizing individual and collective success – which leads to maximizing organizational success.

What is your leadership style?

MANAGEMENT PROFILE BRING OUT THE BEST IN EACH EMPLOYEE. The Everything DiSC Management Profile uses a research-validated learning model to create a highly personalized learner experience. The profile is management-specific with in-depth information, including tips, strategies, and action plans to help managers become more effective.
EVERYTHING DiSC MANAGEMENT PROFILE FOCUSES ON: • Your DiSC Management Style • Directing and Delegating • Motivating • Developing Others • Working with Your Manager Participants learn about their strengths and challenges as managers and how to adapt to meet the needs of the people they manage—making them more effective managers by Wiley Uses Adaptive Testing for a more interactive & Precise Measurement.

Making Building Cohesive Teams Simpler and Smarter

There are several variables that contribute to building successful and cohesive teams, including great leadership (you) and great team players.  It’s up to you to select the right players, matching people with positions that will fit your organizational needs now and in the future.  There’s so much that goes into hiring the right team players, placing them in the right roles, to enable them to thrive and enjoy what they do – while maximizing their contributions to your organization.  PXT Select not only helps you match the right players to the right positions, it also helps you shape their overall experience; giving you a powerful resource throughout the life cycle of the employee – making hiring simpler, smarter and ultimately more impactful.

Go Beyond the Resume with Data – A Full Suite of Reports

PXT Select helps you select, onboard, coach and develop your players; with a full suite of reports that give you real-time data and fit scores, plus tailored interview questions and tips on “what to listen for” with each candidate – giving you a meaningful edge in your hiring process.  You will be able to easily assess each individual candidate on multiple levels and in multiple positions and dive deeper into scores for their thinking and behavioral traits, as well as interests.  You’ll quickly compare candidates against multiple Performance Models for positions you’re trying to fill and determine if the candidate is a good fit for the job and the team – being able to make smarter hiring decisions with greater confidence.

Will They Play Well with Others? – Team Report

Are they the right fit for your team? The PXT Select Team Report will help gauge how your candidate fits into the existing team and addresses your current team’s dynamics and strengths.  This report shows you how the new team player might impact the team, giving you valuable insights into your team culture.

Fill-the-gap between the resume and the interview with PXT Select and empower your organization to make the very human decision about hiring simpler and smarter.  View the full suite of PXT Sample Reports and contact MDR your PXT Select Authorized Partner today at 1-800-351-3129.

Maximizing Team Engagement

As a leader, one of the critical priorities you should have is to maximize team engagement. Focusing on asking versus telling, is a sure-fire way to ignite engagement at the individual and team level. To help individuals and teams grow and thrive, you must provide an environment that inspires collaboration, and evokes passionate contribution toward collective outcomes.

Know Yourself

Like engagement, disengaged teams are your results as a leader, yep your mirror. Disengagement is expensive when it comes to impact on money, time, resources, stress, damaged reputation and client attrition, just to name a few –  and in the most extreme cases can even put you out of business overnight. So maximizing team engagement is not just a nice to have it is a need to have – the good news is, you can change it and influence a better outcome – it begins with you knowing yourself. Knowing what’s working, not working and what you need to do differently to maximize team engagement.

Know your People

Knowing your people is key, and leveraging their strengths, inviting weigh-in to elicit greater buy-in; connecting with your teams to understand their goals, ambitions, passions – what makes them feel valued and inspired.  These internal motivators a.k.a. their emotional currency are great accelerators to fostering higher levels of team engagement, then be sure to pay them in their preferred emotional currency – regularly.

Reaping the Benefits of Team Engagement

Engaged teams create engaged customers, healthy more productive, great places to work, greater profitability, fewer risks and more exciting possibilities for growth and success. Isn’t that the type of culture we all aspire to be a part of and as leaders we should foster?

It begins with you, learn more about Maximizing Engagement through Leadership Development today!

GREAT Leadership Elicits GREATNESS. What do you elicit?

I love this quote:

“The task of great leadership is not to put greatness into people, but to elicit it; for the greatness is already there!” -John Buchan

Leadership is not a rank, or title, anyone can be a leader – regardless of position. Each one of us has been touched by a leader, perhaps it was a community leader, coach, boss, parent; school teacher, spiritual advisor, athlete; celebrity, a hero or a friend.  I have been and continue to be inspired by several incredible leaders throughout my life, however, the first for me was my 5th grade teacher Mr. Jerry Linkhart; he stirred my emotions and captured my attention; I hung onto his every word – Mr. Linkhart was the first to elicit possibility in me.  Throughout my professional career, I have had the good fortune of working for and alongside some of the greatest leaders I have ever known, I credit them for having elicited the best out of me and having inspired me to help other leaders.  They didn’t make life easy for me, they challenged me to step-up, to think differently, embrace what was possible, especially when I was feeling it was impossible.  Over time they replaced the opposing voice inside of my head with, “you can do this, you got this, I believe in you”.  They expected more, not less and gave me tough feedback – with care.  Yes, with care, the art of feedback and coaching is doing it with care, knowing your players, your team, your partners, or clients and being able to deliver the right feedback, at the right time and in the right spirit.  One of my favorite speakers, Simon Sinek said it most accurately for me, “great leaders make us feel safe” and when it comes to effective feedback and coaching – when the people you coach feel safe, they listen and remain open – and it is in those moments that the greatest possibility of eliciting their true potential exists.

So here are some best practices:

  1. Build Trust make those you lead feel safe
  2. Once Trust has been established – engage in productive feedback
  3. Evoke greatness through open, honest and caring feedback
  4. Praise progress
  5. Repeat (Steps 2-4 often)

I love this truism and have used it often, “People don’t care how much you know, until they know how much you care.”

Now go forth and elicit greatness!

Contact MDR to learn more about how The Five Behaviors of a Cohesive Team can help you start building trust, cohesion and eliciting greatness on your team today!

Building Success with a Cohesive Team

When you think about it, do you have a truly cohesive team? So often we all get stuck in a rut, where we go about our daily tasks and forget about what really makes a successful team. There are Five Behaviors of a Cohesive Team™ (credit Patrick Lencioni); Trust, Conflict, Commitment, Accountability, Results – and their interplay is what really leads to the cohesiveness of any team.

When thinking of a pyramid, each behavior layers on a base for the next, building off each other toward the top, which is the goal for any business – results.

Trust

At the foundation of any relationship is TRUST. This trust goes beyond trusting your team to do their jobs. Members of any team or relationship should feel comfortable being transparent and honest with one another. Without this crucial layer, your team will crumble.

Conflict

When it comes to ideas, it does not pay to have a team that just says yes. The best ideas are forged from debate and conflict where everyone contributes their side and perspective. The idea will be stronger and you’ll be surprised that your relationship will also be stronger as a result of healthy and respectful debate.

Commitment

The entire team must commit to every decision. By trusting your team members, they’ll feel comfortable giving their opinion and debating their ideas and will commit to the conclusion. If every team member has a voice in a decision, you’ll have total commitment.

Accountability

A team that trusts each other will hold each other and themselves accountable to execute a plan of action that everyone on the team has committed too.

Results

The results are end-goal of the team. When all of the elements of a cohesive team are combined, it leads to winning results. When good results are achieved your team is more motivated to stick together, working toward continued success.

Building a genuinely cohesive team is not an easy task, but boy is it ever a worthwhile one. Everyone must be in line with these five behaviors to achieve successful, long-term relationships. Learn more about these behaviors and how you can apply them to your business here. Contact MDR, an Authorized partner for The Five Behaviors of a Cohesive Team™, for more information.