Rather than avoid conflict and risk creating an environment of false harmony, where there is little trust or accountability, why not work on being vulnerable as a team, admitting our weaknesses, and rising together to accomplish organizational goals?
Easier said than done, we know, but with practice, leaders can create the safe space their team needs to address any tension, have the necessary conversations, engage in productive conflict, and hold each other accountable.
Once a team discovers the high impact that vulnerability-based trust has both at work and in their daily lives, the results can be transformational. As a leader, you have the opportunity to impact your organization’s culture and its bottom line, at the same time! Because trusting teams, vulnerable teams, and accountable teams will kick ass and achieve incredible results.
These tools are relevant for any type of team. Check out this success story from Total Construction, for example.
An Australia-based construction company, Total Construction was accustomed to aggressive internal competition. The team was without a doubt talented, but trying to outperform each other caused them to underperform as a group. “As a construction company, we spend so much time building the project, but not building the team that builds the project,” said CEO Jeff Jones.
Read more of their story here: 5Bs Success Story: Total Construction
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